Privacy Policy
The Social Reset Method™
Last updated: 13 May 2026
Introduction
The Social Reset Method™ is operated by The Choice Practice Ltd.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, complete an assessment, submit a form, purchase a programme, join our email list, provide a testimonial, or contact us.
For the purposes of UK data protection law, The Choice Practice Ltd is the data controller for the personal information described in this policy. Throughout this policy, “we”, “us” and “our” refer to The Choice Practice Ltd, trading as The Social Reset Method™.
1. Information we collect
We may collect and process personal information including your name, email address, responses to forms, questionnaires, testimonials, programme purchases, support enquiries, consent preferences, and technical website usage data such as IP address, browser type, pages visited and device information.
Payments are processed securely by providers such as Stripe.
We do not store full payment card details.
2. Special category data
We do not intentionally collect medical records, clinical information or other highly sensitive personal information. The Social Reset Method™ provides educational and self-development resources only.
Our programmes, assessments and emails are not medical, psychological or therapeutic services.
Please do not submit sensitive medical or clinical information through our website forms or emails.
3. How we use your information
We use personal information to:
• provide purchased programmes and resources;
• deliver programme emails and assessment results;
• respond to enquiries and support requests;
• manage testimonials and customer records;
• improve our products, website and communications;
• maintain legal, tax and compliance records;
• protect our website, business and intellectual property.
We do not sell your personal information.
4. Assessments and questionnaires
Assessment results are intended for self-reflection and educational purposes only.
They are not medical, psychological or clinical assessments.
We may use anonymised or aggregated assessment data to improve our products and customer experience.
5. Email communications
Programme emails linked to purchased products are treated as essential service communications.
Marketing emails, newsletters, updates and future programme information will only be sent where you have given consent or where permitted under applicable electronic marketing rules.
You can unsubscribe from non-essential marketing emails at any time using the unsubscribe link in our emails.
6. Testimonials and feedback
If you provide feedback or a testimonial, we may collect your name, email address, programme purchased and testimonial content. Testimonials will only be published where permission has been provided.
You may request removal of a published testimonial at any time.
7. Legal basis for processing
We process personal information under lawful bases including contract, consent, legitimate interests and legal obligation, depending on the nature of the interaction and service provided.
8. Cookies and analytics
Our website may use cookies and similar technologies to support website functionality, analytics, performance, security and marketing activity where enabled.
Where required, we will ask for consent before placing non-essential cookies on your device.
9. Third-party service providers
We use trusted third-party providers including:
• Squarespace — website hosting and ecommerce;
• Stripe — payment processing;
• Kit/ConvertKit — email delivery and automation;
• ScoreApp — assessments and lead capture;
• Google Workspace/Gmail — business email.
These providers process information only where necessary to provide their services.
10. International transfers
Some service providers may process or store information outside the United Kingdom.
Where this occurs, appropriate safeguards and lawful transfer mechanisms are used.
11. How long we keep your information
We retain information only for as long as necessary for legal, operational, customer service, accounting and compliance purposes. Some records, such as transaction records, may be retained for up to six years where legally required.
12. Data security
We take reasonable technical and organisational measures to protect personal information, including secure platforms, password-protected systems and limited access controls. No online platform can be guaranteed completely secure, but we take reasonable steps to reduce risk.
13. Your rights
You may have rights under UK data protection law including the right to access, correct, delete, restrict or object to certain processing, withdraw consent and complain to the Information Commissioner’s Office.
14. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
15. Third-party links
Our website and resources may contain links to third-party websites or services.
We are not responsible for their privacy practices and recommend reviewing their own privacy policies.
16. Practitioner directory and third-party practitioners
If independent practitioners are listed in future directories, any information shared directly with those practitioners will be handled by them under their own privacy practices and responsibilities.
17. Age suitability
The Social Reset Method™ is designed primarily for adults. Some older teenagers may choose to use wellbeing and self-development resources. If under 18, we encourage use with the support of a parent, guardian or trusted adult. We do not knowingly seek to collect personal information from children under 13.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements or website functionality. The most current version will always be available on our website.
19. Contact us
The Choice Practice Ltd Trading as The Social Reset Method™
Email: hello@thesocialresetmethod.com
Please include “Privacy Request” in the subject line where possible.